In today’s world many would argue that we are more connected than ever. We are always on our phones – whether we’re texting our partner, Facebooking a friend or emailing a colleague. But how often are you using it to make phone calls?
For those of us who have grown up with the Internet, text messaging and instant chat programs at our disposal, using the phone to talk is almost a foreign concept. And this can make us wary of using it, anxious even.
Interestingly, despite this culture shift, having anxiety about phoning people transcends generations. This is because being on the phone requires you to be ‘in the moment’ and responsive. You cannot take an hour or so to think about and craft the perfect response.
So what can you do if the idea of calling someone makes you nervous?
Think about the benefits
Miscommunication is a...